Medi2data has been featured in an article, published in FT Adviser on 4 March 2021, which focuses on innovation in underwriting and addresses the benefits of electronic services for medical reporting.
The insurance industry is under pressure as a result of Covid, and it’s set to increase. As the job retention scheme ends1, there will be increases in unemployment, those on universal credit and income protection claims. This will mean an increase in requests for medical reports as people need to demonstrate if they have a health condition or disability that prevents them from working2.
With GPs dealing with the vaccination roll-out, logistical restrictions on the number of patients they can see in surgeries, and increased remote consultations, this is a pressure to their workload they could well do without. The result is likely to be increased delays in medical reports being processed which is bad news for all, not least patients who will face delays to payments. Insurers will be impacted too as they deal with the administrative burden of chasing, processing and managing patient data.
Richard Freeman, managing director of Medi2data says: ‘Sharing patient medical data, with patients’ consent, efficiently and quickly, is in the interests of everyone involved, from insurers to GP surgeries to patients. That need is about to increase and it’s vital that a solution is in place.’
It’s paramount that any electronic transfer of medical information is GDPR-compliant, swift, secure and trusted. Just as structured medical data reports make it easier to review and sign-off by GP practices, it also makes it easier for insurers to review for underwriting and claims assessment. The majority of GP surgeries are now able to transfer medical information that has patient approval in this manner and insurers need to be ready to work with them.
There are approximately 3 million Subject to Access Requests (SARS) every year and 2.8 million requests for medical reports (AMRA). The industry has been used to an average turnaround time for SARS of 30-40 days, and 25 days for AMRAs. However, the latest technology platform now makes it a reality to turn around SARS requests within 10-14 days, and AMRAs in just five days.
Richard Freeman continued, ‘The technology exists to make this impending increased demand much more manageable, and it’s vital for GPs, patients and insurers that it’s utilised. Now is the time for insurers to ensure they are fully aware of the latest platforms to fulfil AMRAs and to incorporate them into their administration of underwriting and claims processes and procedures.
‘GP surgeries have saved significant time using such technology, and this has proved a great incentive for them to use it – which of course is key in the insurance process – and the resulting five-day turnaround brings clear advantages for insurers: benefitting their customers, ie patients, too.’
- The Coronavirus Job Retention Scheme extended to 30 April 2021 – https://www.gov.uk/guidance/claim-for-wage-costs-through-the-coronavirus-job-retention-scheme.
- You might get an extra amount of Universal Credit if you have a health condition or disability that prevents you from working or preparing for work – https://www.gov.uk/health-conditions-disability-universal-credit
We truly welcome the adoption of this new framework, which closely aligns with our commitment to providing GP practices with our free software solution, eMR.
Richard Freeman, Medi2data CEO and Founder says, “I am so very proud of the Company reaching this significant milestone, as it demonstrates to the market, that our product and services are being delivered to the highest governance and safety standards, whilst delivering incredible benefits to our GP surgery customers. It is also clear that many Government departments and agencies are going to use the GP IT Futures framework, as a key standard when tendering services from accredited suppliers.”
Medi2data has bolstered its senior team with the appointment of Emma Gale, who brings over 15 years of professional health informatics experience to the team.
Emma will be responsible for the development and roll out of eMR Health Passport, which will allow patients to securely access and share their electronic GP medical records, patient reports and clinical correspondence with authorised third parties such as higher education institutions, insurers, solicitors and government agencies.
Built on Medi2data’s flagship eMR software and part- funded by Innovate UK Smart Grant Scheme, this game-changing app will free up time in GP practices across the UK, provide secure and fast access to patient data for authorised third parties and give patients greater control of their medical data.
On her appointment, Emma commented, “I’m delighted to be heading up a project with such potential. The health passport gives the patient ownership of their own medical records including clinical correspondence and diagnostic tests, the possibilities are endless. People with long term conditions will no longer have to repeat their story to several health professionals, individuals will have control over who has access to their data. This is what we have all been waiting for.“
“Medi2data works closely with the academics at Swansea University, which is where my informatics journey began. Since then I’ve worked around the world – most recently setting up EMR systems in the Falkland Islands and St. Helena – so it’s nice to be back where it all began.”
Richard Freeman, CEO of Medi2data said, “Emma has a solid background in deploying successful healthcare IT projects and we’re delighted to welcome her on the Medi2data team at this exciting stage of our growth.”