Haughton Thornley Medical Practices free up 18 hours a week with eMR+

Haughton Thornley Medical Practices in Manchester look after 12,700 patients over two sites. Having such a large patient list means the sites need to run as efficiently as possible to meet demand.

Practice staff found they were struggling to keep up with the growing number of SARs and medical report requests from insurers, DWP, solicitors and other third parties, averaging between 15 to 20 requests each week.

Despite allocating 12 staff hours and at least six GP hours a week to processing reports, keeping up with the influx of requests was putting additional strain on staff working remotely due to COVID-19 measures. With limited access to practice resources, it was difficult to provide patient information in a variety of formats for different organisations. Some instructions weren’t 100% clear which could lead to confusion and errors.

Deborah Smith, practice manager, and Lorraine Hall, finance officer, saw eMR+ as a logical solution to free up time and reduce stress within the practice. Lorraine says, “It was a no-brainer for us. Our admin team used to spend hours every week struggling to complete reports, and now it takes just five minutes each morning. We send our instructions to the eMR+ team who manage the entire process, including same day response and payment management.

“We were using eMR within the practice before making the move to eMR+, so were already confident in the software’s ability to accurately auto-redact and double-check patient data, making sure reports are GDPR-compliant before securely sharing them with third parties. Now we don’t need to interface with the software at all and it saves our GPs valuable time.

eMR+ has made our lives so much easier. There’s no more stress or worry about not meeting deadlines. We’ve had positive feedback from insurers that they’re happy with the improved level of service too.

“The team at medi2data has been outstanding. From quick set up to ongoing support, we’ve been overjoyed with the level of service. They’re always there when we need them.” 

Lorraine would recommend eMR+ to other practices, saying, “GP practices simply don’t need to spend time and worry processing these reports. Why bother?

“It can sometimes be difficult to give up the control of managing certain tasks within a practice environment, but we’re delighted we made the change. Staff time is reallocated to other tasks, GPs are happy they don’t have the extra admin, and third parties are happy that they’re getting accurate reports quicker than ever before.

I’d recommend eMR+ to any practice to remove the hassle of medical reporting. It’s free for GP practices to use and saves hours of admin every week. It’s an absolute no-brainer!

Medi2data expands its senior team with a technical project manager appointment

Medi2data has bolstered its senior team with the appointment of Emma Gale, who brings over 15 years of professional health informatics experience to the team.

Emma will be responsible for the development and roll out of eMR Health Passport, which will allow patients to securely access and share their electronic GP medical records, patient reports and clinical correspondence with authorised third parties such as higher education institutions,  insurers, solicitors and government agencies.

Built on Medi2data’s flagship eMR software and part- funded by Innovate UK Smart Grant Scheme, this game-changing app will free up time in GP practices across the UK, provide secure and fast access to patient data for authorised third parties and give patients greater control of their medical data.

On her appointment, Emma commented, “I’m delighted to be heading up a project with such potential. The health passport gives the patient ownership of their own medical records including clinical correspondence and diagnostic tests, the possibilities are endless. People with long term conditions will no longer have to repeat their story to several health professionals, individuals will have control over who has access to their data.  This is what we have all been waiting for.“

“Medi2data works closely with the academics at Swansea University, which is where my informatics journey began. Since then I’ve worked around the world – most recently setting up EMR systems in the Falkland Islands and St. Helena – so it’s nice to be back where it all began.”  

Richard Freeman, CEO of Medi2data said, “Emma has a solid background in deploying successful healthcare IT projects and we’re delighted to welcome her on the Medi2data team at this exciting stage of our growth.” 

Creating digital medical reports just got easier with eMR’s new features release

New auto-populated templates

Medi2data is deploying major new enhancements to its proprietary software eMR, which delivers further benefits and savings to GP Practices. These enhancements simplify the process of processing paper-based third party instructions for patient information and create digital medical reports in minutes. GPs and practice staff can select a report template which relates to an instruction type (DVLA, DWP, Firearms, Insurance, SAR)  and the selected digital report template will auto-populate with relevant patient data directly from the patient record – digitising medical reports in seconds.

Simplifying the complex

These market-leading new features were developed by eMR’s clinical and technical teams, after witnessing the labour-intensive process practices endured while developing their eMR+ outsourced medical reporting service. Following consultations with GP practices, the new digital reporting features can save GPs and practice staff up to 82% in time and direct costs.

Medi2data CEO and Founder, Richard Freeman, explains, “GP practices receive a wide range of report requests every week – from Subject to Access requests from Solicitors to DWP and insurance reports – all asking for different patient data in a variety of formats.

“Practices can spend more than 20 hours a week reviewing records, scanning, formatting, printing and posting paper-based medical reports to non-NHS third parties  – which is time-consuming and highly inefficient for the practice and causes delays for instructing parties and patients, who require the medical information quickly, in order to complete, for example, a house move, claim insurance or state benefits or renew a driving licence.

Freeman continues, “We wanted to remove this daily hassle and create a simple and quick process for all requests for patient data received by the GP practice, so we did our research and developed a simple and intuitive suite of features within the secure eMR application. All of this is free to the GP practice, already saving 35,000 days every year for GP practices to reallocate to improved patient care.”

Want a sneak preview?

Book a webinar to see discover how eMR’s simple to use functionality will save your practice two days in time, every week.

Medi2data secures Innovate UK Smart Grant to support eMR Health Passport

Medi2data has closed a Smart Grant application of £259,100 to further research and develop its innovative mobile application, eMR Health Passport.

Using the company’s flagship proprietary software, eMR, Medi2data develops highly secure applications that make it simple for GP practices and patients to exchange data.

The project, titled ‘eMR Health Passport – a patient-centric mobile application to securely hold and transmit medical data’, aims to further enhance the technology’s potential by developing a fully interactive app that will securely hold a copy of the patient’s medical record in an easy-to-navigate format.

Crucially, eMR Health Passport provides a digital solution to two of today’s most pressing healthcare challenges:

1) GPs are becoming overwhelmed by GDPR requirements for data handling and requests for patient medical records from third parties, costing primary care an estimated £70m. Medi2data estimates these costs could be considerably reduced by using eMR technology and interfacing through the health passport with the patient.

2) eMR Health Passport also offers a novel solution to rising levels of mental illness, distress, and low wellbeing among UK higher education students. It provides students with the first free patient-centric health wallet with access to real-time data monitoring performance.

The interactive app will allow users to control who sees their medical data, ensuring appropriate consent. Information stored in the app can be pushed back to their GP practice from health organisations outside the NHS, or overseas, and ‘redacted’ records can be created for authorised third parties to receive.

We’re delighted to be receiving this grant from Innovate UK in order to develop and enhance our proprietary technologies. The Smart Grant means we can build on our achievements and test new innovative software and applications that not only gives patients control of their medical data, but has the potential for significant societal impact in how healthcare services are delivered for decades to come.

Richard Freeman, Founder and Chief Executive

The enhanced application will allow users to access and update their health record from anywhere in the world at any time, improving patient outcomes and the relationship between GP and patient.

Mr Richard Freeman, CEO of Medi2Data said of the success, “We’re delighted to be receiving this grant from Innovate UK in order to develop and enhance our proprietary technologies. The Smart Grant means we can build on our achievements and test new innovative software and applications that not only gives patients control of their medical data, but has the potential for significant societal impact in how healthcare services are delivered for decades to come.”

Innovate UK is part of UK Research and Innovation, a non-departmental public body funded by a grant-in-aid from the UK government. For more information, visit the UK Research and Innovation website.

Medi2data opens innovation gateway with Amazon Web Services partnership

Taking a leap forward

Medi2data is taking its healthcare technology solutions capability to the next level by becoming accredited to AWS Partner Network (APN), the global partner program for Amazon Web Services.

Medi2data already provides electronic medical reporting (eMR) software to GP practices in over 150 CCGs. The APN partnership will help further scale the business with programmatic, technical, business, and go-to-market support.

Richard Freeman, Founder and CEO of Medi2data said, “It’s fantastic to be part of the AWS Partner Network community. We now have access to a range of advanced tools that will help us build more sophisticated applications with increased flexibility, scalability and reliability.

“This will allow us to create innovative solutions for our healthcare customers that secure and control patient data, enable data interoperability, and facilitate collaboration using secure AWS services designed to conform to global industry standards.

Accelerating the pace of innovation

“It’s not easy to achieve this accreditation, and I’d like to thank our team who worked tirelessly to make sure we can get access to this range of tools and support that will increase our pace of tech innovation and improve security and compliance for our customers.

“We’re excited by the scope of opportunities available through the AWS Partner Network that will help us to create world-class solutions.”

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